We are passionate and driven in facing and solving problems that matter to our customers. Along our transformational journey, we thoroughly evaluate and paint a holistic picture of customer expectations. We understand our customers, enable them, work for them, support them, and empower them. By walking in their shoes, we truly understand the need behind their requests. We understand the challenges associated with adoption of technologies and the repercussions if not addressed diligently. We believe that adoption should be gradual and adjustable the characteristics of each organization, its culture, its history, its people, and degree of maturity in introducing information and management systems.
Sharing Kuwait’s Ministry of Health vision in providing a state-of-the-art Health Information solution for to the patients of the upcoming 415 Bed Amiri Hospital Expansion. Virtus Informatics supported MOH on this initiative and believe that along with its partners, it provided the right combination of seasoned healthcare professionals, clinical experience in Hospital Informatics, technology solutions, advanced analytics capabilities and expertise in designing and managing care programs.
In 2012 the Government of Kuwait issued a tender for the construction of a 415-bed extension to the existing Amiri Hospital. A Joint Venture (JV) co-lead by Al Essa Medical & Scientific Equipment WLL, was appointed as the General Contractor.
The project construction consists of over 142,000 square meters (1,528,000 square feet) of a new 4B+11storey hospital expansion, including 381 patient beds, 34-day patient beds, and a 600-car parking garage located at Sharq, Kuwait City, Kuwait. The program includes ICU, CCU, dialysis, radiology, nuclear medicine, outpatient clinics, physical therapy, and laboratories. Support functions include pharmacy, auditorium, library, medical records, administration, food services, laundry and environmental management services.
While design and installation of IT Passive Network for Amiri Hospital building are within scope of the Main Contractor, provision of IT hardware, software, active components and associated appliances and peripherals – are not. Supporting MOH Digital Health Vision, Virtus Informatics provided:
• Desktop Computing Stations
• Workstations on wheels
• Printers of various types – label printers, bar-code printers, A4 paper printers
• Hyper-Converged Infrastructure
• Backup solution
• IT Active Components
• Appropriate software licensing to support operation of HIS on this technical platform
Amiri Hospital, one of Kuwait’s most established medical facilities, has implemented an international EMR (Harris Flex) powered by Virtus Informatics and Harris Healthcare.
EMR is a health record for an individual that is shared among multiple healthcare facilities and agencies. Digitized health information systems help in improving efficiency and quality of care and ultimately reduce overall cost of care. Among various types of data, implemented EHR includes:
• Patient demographic information
• Information about visits to health care professionals
• Allergies information
• Family history
• Immunization status
• Information about any pre-existing conditions or diseases
• List of medications
• Record of hospitalizations
• Information about any surgeries or procedures performed in the past
The salient benefits of EHR include:
• The ability to automatically share and update information across different offices and organizations
• More efficient storage and retrieval
• The ability to share multimedia information such as medical imaging results across locations
• The ability to link records to sources of relevant and current research
• Easier standardization of services and patient care
• Provision of CDSS for healthcare professionals
• Reduction in redundancy of effort
• Lower cost of care
Total ICU management is an essential strategy to address the dilemmas of an ICU. Given the voluminous patient information generated from bedside devices, nursing documentation, and clinical notes – the only solution that enables efficient and effective critical care management is one that is used by the entire multidisciplinary team at the point of care and remotely. This results in continuous communication between caregivers, operational efficiencies and cost savings, and improved ICU care processes. In 2012, Al Sabah Hospital Kuwait' ICU Management team decided to adopt a Data Management System in order meets the needs of their complex ICU documentation and workflow requirements. After evaluating several systems, they chose PICIS Critical Care Manager (CCM), a comprehensive clinical documentation and decision support system that manages the complex workflow of the ICU. Basic Implementation was completed over a period of 6 months by PICIS and Virtus Team and the configuration was built in accordance with the inputs from Al Sabah ICU Super Users. The solution went Live in November 2012 with parallel documentation for a period of 6 months. PICIS CCM provided many advantages and improvements at Sabah Medical & Surgical intensive care units. It allowed the acquisition of large amount of data stream, important knowledge relative to the patients' state, and offered the possibility to better analyze the measured parameters and to specify the need of each patient. Automated data collection allows PICIS’ workflow optimized solution organized high-volume device data from monitors, ventilators and other equipment connected to the patient, lab results, calculations, orders, medications and clinical documentation for physicians, nurses and other members of the multidisciplinary team. healthcare professionals, so that they can concentrate on their primary function: providing care to the patient, anytime and anywhere.
NBK Children’s Hospital at Sabah Medical District in Kuwait is the first Ministry of Health hospital in Kuwait to deploy Vocera' smart communication technology to improve care team collaboration, optimize operational efficiency, and elevate patient safety, care and experience, throughout its new oncology building. The intent was to improve care team communication and create a quieter, more healing environment for patients. Physicians, nurses, managers and support staff used the hands-free Vocera Badge and secure texting via the Vocera mobile app in its new center for hematology, cancer, and stem cell treatments. The wearable, voice-controlled badges reduce overhead paging, which can be disruptive to patient care and satisfaction. The Vocera communication platform enables voice calls, secure texting, and alerting on any device a care team member chooses to use, whether it be a wearable, voice-controlled communication badge, smartphone, tablet, laptop or workstation. An integration with Vocera technology and the hospital’s telephony system also helps speed up communication in the new facility. Based on defined workflows set up within the communication system, calls, messages and notifications can be sent and escalated to specific individuals or care teams per name, role or group inside and outside the hospital. Clinicians no longer need to know multiple phone numbers or keep track of who is on call. Using the Vocera secure texting application, care team members, support staff and managers can communicate securely within the oncology building and across the entire medical campus to coordinate care, facilitate orders, and provide clinical consultations. The hospital expects to improve surgical throughput and reduce patient wait times by having quick access to off-campus surgeons and anesthesiologists.